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September 27, 2019 transcript of From the Presidents Desk video message

Posted by Frank Augustosky on 09/27/19

Greetings everyone!

Welcome to the September edition of “From the President’s Desk.”  

As I spoke about last month with the changing seasons, we have now “officially” moved from summer into fall.    For many they see fall as a great time of the year.   In most cases the weather tends to be a little cooler and if you are fortunate enough to live in an area where the leaves changes color, it can be a very beautiful time of the year.     I would encourage everyone to take some time to enjoy the season and to spend some time with family and friends.   We do, however, know what season follows fall and as winter approaches be sure to make sure you have the necessary personal protective equipment that you may need to supply your carriers and your clerks to perform their duties in a safe manner.

The team that was working on the National Performance Assessment, or NPA system, has put their final touches on the package.    It will now be presented to the Executive Leadership Team (ELT) at the USPS Headquarters level for their concurrence on the package.    Once the ELT has given it their stamp of approval it will be presented to the Board of Governors for their review.    The presentations to the ELT and the Board of Governors should be taking place over the next couple of weeks and then Headquarters should be ready to roll the plan out to the field.    While we had hoped for some significant changes to the program, there will not be any real radical changes for Fiscal Year 2020, there will be some adjustments to the benchmark numbers and some of the requirements, as well, that should be an improvement.    The team that met to put the plan together hopes to have the plan rolled out to the field sooner, rather than later so everyone understands what the goals are for 2020.    Unfortunately, the computer system that is used for NPA is currently not capable of having more than one year loaded at a time, so the new FY 2020 scorecards will not be in place until after all of the work on Fiscal Year 2019 is closed out.  This is being looked at to see if we cannot come up with some improvements in this area in the future.

Speaking of NPA, the Postal fiscal year 2019 is coming to an end on September 30th.    You need to make sure that you are vigilant about making sure you know when the final numbers are posted for FY 19.    This is so that you know if you have to present a case for mitigation, or not.    It is my hope that you have been watching the numbers throughout the year and that you have the necessary documentation in place to get your request for mitigation filed in a timely manner.    The process allows for a very short window for you to get your mitigation filed.    So, it is important that you remember that that is not the time to be starting to gather the materials you need.    Make sure that you have done your due diligence up to this point by communicating with your manager and as I said earlier have the necessary paperwork and documentation ready to submit when you are informed electronically that the system is open. 

If you need some pointers on the whole mitigation process, we have an excellent video available on our website that outlines the process.    You can access that video in our UPMA Learning Center on our national website,   If you find you need some further assistance you can reach out to one of your chapter officers, or to us here at the national office and we will offer whatever assistance we can.

From time to time we get questions here at the national office about benefits and what options people have regarding their USPS benefits and what programs are available.   I would like to encourage you to make use of the information that is available to you on the USPS’s liteblue website.  You can access this site by going to   You will need your employee ID number and your password to get into the site; however, if you need to you can reset your password when you are doing your login.   There is a wealth of information on this site that is useful to you in your career and especially as you plan for your retirement.    ALSO, make sure that you are going into liteblue on a regular basis and checking out your eOPF that is available there.   You will need to access your eOPF from a non-postal computer; however, you need to make sure that the information in your OPF is correct and that there is no discipline in there that you are not aware of.    If there is discipline there and it needs to be removed fill out the necessary forms and have that taken care of.   If it is there, it can be sited in further discipline cases so you want to make sure that the information is contained in your OPF is accurate and current.

On October 14 we will be observing the Columbus Day holiday.   As much as possible, make sure that you are positioned to be successful on the day after the holiday.    Communicate, communicate, communicate with your managers regarding the issues that you have from a staffing standpoint.   Have them give you some suggestions on how to get the mail processed and delivered in a timely and efficient manner.    It is critical during these tough times that you as the Postmasters and Managers in your facilities have the tools necessary for everyone to be successful.    If you are indeed reaching out and are not getting the help you need, contact your chapter president.   In this way the president can give whatever assistance they can by working with district so no feels they are facing these challenges alone.

Thank you for watching the video and I look forward to addressing you again next month.

Daniel M. Heins
National President
United Postmasters and Managers of America