August 27, 2019 transcript of From the Presidents Desk video message
Posted by Frank Augustosky on 08/27/19
Welcome to the August edition of From the President’s Desk. While it is still very warm here in the Nation’s Capital, you can certainly see the signs of the approaching fall weather. The days are significantly shorter and there are even some trees that are starting to drop their leaves.
For those of you in the field the approach of the fall season brings with it the usual promise of an upswing in mail volume. While we realize that the fall mailing season is not what it was that many years ago, we are hopeful that there will be an increase in the volume and with it an increase in the revenue that can be enjoyed by the Postal Service. Also, with the approaching fall season that means that the peak mailing season is also right around the corner.
Make sure you are ready for that peak mailing season. Look at your staffing, be sure that you have the necessary individuals in place to get the mail delivered and to get it delivered in a timely manner. If you need additional PSE’s, CCA’s, or RCA’s be sure that you are clearly communicating those needs to your managers. As Postmasters and Managers you do everything you can on a daily basis to make sure that you give your customers the best service you possibly can and that they have a right to expect. With that said, however, it is impossible to give that exceptional service when you are short staffed and the people are just not there to get the job done. So, again, if you need staffing, communicate that with your managers and work with them to get a timeline in place to get the people on board now, so you are not trying to train them leading into peak!
Thank you to all of you that attended the National Convention at the Mohegan Sun resort in Connecticut. Overall the convention was a real success. Thank you to the Connecticut Chapter and those individuals from other chapters that stepped up to assist them to make the convention run well and be a benefit to our membership. A special thank you to Wayne Francis, Lee Ann Marks and Rachel Rowland our education committee for setting up the training sessions we had. The comments I received were very positive. A big part of that is those that were there to do those training sessions and presentations. To everyone that was a part of that process I say thank you.
While we were not able to accomplish all of the business we had hoped to at the convention, we are working to get the issues that were raised at the end of the general session resolved so that we can figure out how we are going to move forward in the coming year. As we have developments, I will do my best to keep you informed on where we are at and where we are going.
On the NPA front. We continue to have regular meetings to discuss the goals and objectives for Fiscal Year 2020. While there may not be a lot of significant changes, there are some changes that are proposed and the plan will be rolled out to the Executive Leadership Team at the Headquarters level in the next few weeks to get the approval to move ahead. Once that approval is received then the plans will be put in place to make sure that the goals and objectives are clearly communicated to each and every EAS employee in the organization. It is impossible to do what you need to do if you do not know what the goals are and if you do not understand them. Part of that understanding has to do with having a working knowledge of the bigger picture and how what you do on a daily basis affects not just your office, but the Postal Service as a whole. With a greater understanding and knowledge of the process it places you in a much better position to make the adjustments that you have to move your office and the Postal Service forward. Throughout this process if there is something you do not understand, reach out to your manager for clarification. As much as possible, you need to make sure you are setting yourself and the other employees that work in your unit up for a successful year in FY 2020 and beyond.
With the Labor Day holiday coming up, if at all possible, be sure to take some time for yourself and your family to enjoy some time together. For many the Labor Day weekend signals the end of the summer season.
Thank you for taking the time to watch the video and I look forward to addressing you again next month.
Daniel M. Heins
United Postmasters and Managers of America