Since we are so limited in our ability to do face-to-face meetings and training, UPMA will be offering you online training opportunities throughout the year. UPMA will provide the training sessions via Zoom, with USPS providing subject matter experts. You will need to register and be logged into a zoom account to attend.
Scheduled Training Events
Time: August 11th, 2022, 08:00 PM Eastern Time
Topic: How to Achieve Effective Leadership Skills and Retain Employees
Guest Speaker: UPMA National Vice President Maribeth Kirkland
UPMA offers you online training opportunities throughout the year. Training sessions are provided via WebEx in partnership with FedPoint. Video recordings of past online training are available below for review and reference.
Presentation Title: Leading with Heart
Guest Speaker: Michael Mattson
Description: Michael Mattson first fell in love with looking at life through different lenses while developing his passion for photography. He further refined his ability to see the world from different perspectives while earning degrees in Marketing and Entrepreneurship. As the Manager of Consumer Affairs for the Connecticut District, Michael has used these skills to develop a contemporary leadership approach. With an intense focus on empathy, communication, and integrity, Michael has driven Connecticut to become the most improved District in the Atlantic Area Customer Relations organization. His efforts have earned him multiple accolades, including formal recognition from U.S. Congressional Representatives. Michael enthusiastically supports the engagement and development of postal employees nationwide through LEAD. As a compassionate leader, he believes an exceptional customer experience begins with the heart. Michael will be presenting "Leading with Heart, " discussing emotional intelligence and its vital leadership role.